8 800 707 69 82
Rostov-on-Don, Bolshaya Sadovaya Street, 114A Stop by My account

FAQ

  • What is the check-in and check-out time?
    Response:

    Check-in time is 14.00

    Check-out time is 12.00

  • What are the room categories and their differences?
    Response:

    The hotel offers the following room categories:

    • Standard (18 m2) - A room for 1-2 guests with a queen-size bed, a work area, a safe, a tea station, a mini-bar and a shower cabin. No extra beds are provided.
    • Premier (24 m2) - Available in two versions: with one double bed or with two single beds. An extended work area, a coffee machine, a view of the city, the left bank of the Don/stadium or an art wall. It can accommodate up to 3 guests (1 extra bed on request).
    • Deluxe Arch (35 m2) - Spacious corner suite with panoramic windows. The room has a queen-size bed, a Nespresso coffee machine, a bathtub or a shower cabin. It can accommodate up to 4 guests (up to 2 extra beds).
    • Ambassador (66 m2) - Duplex suite. On the ground floor there is a living area with a large dining table and a pull-out sofa. On the second floor there is a bedroom with skylights, a dressing room and a bathroom with a freestanding bathtub and shower. It can accommodate up to 4 guests (up to 2 extra beds).
    • Penthouse (72 m2) - Suite on the top floor with panoramic views of the city center. It includes a separate bedroom, a living room with a bar, a dining area, its own kitchen, as well as a lounge for 8 people, which can be used for negotiations. The bathroom has a freestanding bathtub and shower. It can accommodate up to 4 guests (up to 2 extra beds).
  • Is there Wi-Fi on site?
    Response:

    Yes, there is Wi-Fi and a coworking area on site.

  • Is there paid parking on site?
    Response:

    There is a city parking lot on site. Cost: 1,700 rubles per day for pre-booking no later than one day before arrival. 2,000 rubles per day without prior reservation, subject to availability.

  • What is the cost of breakfast and in what format does it take place?
    Response:

    The cost of breakfast for 1 person is 1500 rubles. The order is carried out according to the menu. One guest can choose 2 dishes and 2 drinks. Breakfast is served in the Lilo Restaurant on the 1st floor of the hotel from 7:30 to 12:00

  • Is there a restaurant on site?
    Response:

    The hotel has two restaurants with original cuisine.:

    1. LILO Restaurant (1st floor) - traditional Georgian cuisine.

      • Daily working hours: breakfast — from 07:30 to 12:00, main menu — from 12:00 to 24:00.
      • Table reservations: +7 918 850 15 41.

    2. TEN JUNE Restaurant (9th floor) - Pan-Asian cuisine.

      • Working hours: daily from 16:00 to 04:00.
      • Table reservations: +7 989 710 10 04.

    Both restaurants offer a 5% discount for hotel guests, and room service is also available.

  • Is room service and room service available?
    Response:

    You can order room service via the online service https://shop.hotbot.ai/arkahotel /. A service fee of 10% of the order price is charged for the Room service.

  • Is it possible to bring a pet to you?
    Response: Yes, accommodation with a pet is possible. The cost is 2000 rubles per day. The limit is 4kg and up to 30 cm at the withers.
  • Is it possible for a foreign guest to check in?
    Response:

    yes. To check into the hotel, you will need: A foreign passport, visa, migration card or residence permit.

  • Are there any gifts for the newlyweds?
    Response:

    A special dessert and room upgrade are provided for the newlyweds (if possible)

  • Is there an early check-in and late check-out service?
    Response:

    Early check-in is possible subject to availability of rooms. The cost will be 50% of the cost of the day.

    Late check-out is complimentary until 14.00, subject to availability of rooms. From 14.00 to 18.00 - 50% of the cost of the day.

It's too cool to call ARKA just a hotel